Hotel Policy



Check-in is available from 3.00pm on the day of arrival  Early check-in can be arranged for a fee: - (from 12.30pm for £20.00)

Your room is to be vacated by 10.00am on the day of departure week days and 10.30am Saturdays and Sundays. Late check-out can be arranged for a fee (Week days extended to 12.00pm and Weekends extended to 12.30pm for £20.00)

Breakfast Times

During Peak Season: Monday to Friday 7.30am - 9.30, Saturday, Sunday & Bank Holidays 8am - 10am

Off Peak: Breakfast will be served at 8am during the week.

Room Types

It may be that on rare occassions the room type you originally requested and booked is not available on your arrival.  In this instance you maybe upgraded free of charge or refunded the difference in rate. The hotle only has one lift, which is located to one side of the hotel. Therefore, if you require a room with a lift. Please ensure you pre-arrange this with the hotel reception.

Smoking Policy

Please note that the hotel operates a total non-smoking policy.  If we believe you have been smoking in your room, we will charge the card details held £100.00 for specialist cleaning

Room Charges/Outstanding Balances

If you depart from the hotel without settling any outstanding balances, we reserve the right to charge the card details held for you / your booking.


We would like to take this opportunity to advise you that, like many hotels, Herriots Hotel is a popular venue for Wedding Receptions and Private Parties and therefore some weekends, during the summer months, such events are likely to be taking place and certain bedrooms may be affected by a degree of noise. Every effort will be made during your stay to minimise the effects of any disturbance and to ensure that such events do not to interfere with the enjoyment of your stay.


We welcome small well behaved dogs, but only have a limited number of rooms that are dog friendly.  Please ensure that if you would like to bring your dog that you book this room directly with the hotel as these rooms are not available online.  Dogs are not allowed in our main restaurant, but are welcome in the bar and courtyard provided they are kept on a lead.  We recommend dog crates to be used where possible.

There is an additional charge of £10 per dog which includes

Cancellation & Refund Policy

Should you wish to cancel and request a refund, please contact us via the following:
• Via our website
• By telephone 01756 792781
• By direct e-mail:

You will be given a cancellation number which must be retained.

You have the right to cancel and request a refund providing your cancellation does not fall within our cancellation policy or terms and conditions of the specific package chosen.

Our cancellation policy is 48 hours by 12 noon prior to the date of your arrival. This will also be specified on your confirmation email. The penalty charge which will be deducted from any refund issued will include the package cost of any nights that fall within that 48 hour cancellation period.

Please note that shortening your stay during the high season and periods of high occupancy will also incur a penalty charge for any night that has been cancelled within our 48 hour notice period.

Certain package deals have a non-refundable or ammendable policy. These terms will be clearly stated in the terms of the package.

Any due refunds will be processed within 10 days receipt of a valid cancellation number.


Registered in the UK

Crag and Co. Office 1, Embsay Mill, Embsay, Skipton, BD23 6QF

Registration no: 5472591  Tel: 01756 792781  email: