Our Commitment To Your Safety
We are pleased to announce we will be re-opeining on Monday May 17th 2021 (subject to government guidance not changing)
During this initial stage up to full restrictions being dropped, our previous procedures, detailed below will be in place. This is to protect you, your loved ones and our fabulous team of staff.
Please note that prior to your arrival, you are required to download the NHS track and trace app which can be found on the App Store or Google Play. You are also now required to wear a face mask whilst moving around the hotel and this can only be removed whilst sitting at your table for food or drink or whilst in your guest bedroom.
Thank you for your co-operation in keeping everyone safe.
The welfare of our guests and staff is always our first priority. We work extremely hard, so that when you visit us, you can do this feeling assured that we have in place all the precautions to minimise the spread of Covid-19 and keep you and your loved ones safe.
Prior to opening all areas have undergone an NHS accredited, professional, deep clean and sanitisation and this will be on-going upon opening. We have rethought and reworked our hotel operations. Extensive health and safety guidelines have been prepared and implemented and our team has been trained, so we can get back to doing what we do best, welcoming you again from 6th July (subject to Government approval).
We have looked at each step of the customer journey to assess how we can keep you safe as possible, whilst maintain our high levels of service and the warm hospitality our guests have received in the past and expect.
*Please note: our processes and precautions will be under constant review as we will be continually monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding Coronavirus (COVID-19) and following guidelines from these agencies and the local health departments.
Please click on the links to see further details of the steps in place for each part of your customer journey with us.